Privacy Policy

Tariq Halal () is the data controller responsible for your personal information when you shop with us online. We are committed to protecting your privacy and handling your data transparently.

Our online store is powered by Solum. Solum processes data on our behalf as a data processor under our instructions.

When you place an order or create an account, we collect:

• Your name and phone number (used to verify your identity and contact you about your order)
• Your delivery address (if you choose delivery)
• Your order history and basket contents
• Payment information — processed securely by Stripe. We never store your card details.

When you browse our store, we may collect:

• Device and browser information
• Pages visited and products viewed
• IP address and approximate location

We use your personal data to:

• Process and fulfil your orders
• Send you order confirmations and updates via SMS
• Verify your identity using phone OTP
• Improve our products and service
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising purposes without your explicit consent.

We process your data on the following legal bases:

• Contract — to fulfil your order
• Legitimate interests — to improve our service and prevent fraud
• Legal obligation — to comply with applicable laws
• Consent — for any marketing communications (you can withdraw at any time)

We share your data only where necessary:

• Solum — our platform provider, who processes orders and payments on our behalf
• Stripe — for secure payment processing
• Delivery partners, where applicable, to fulfil your order

All third parties are required to handle your data securely and in accordance with applicable data protection law.

We retain your order data for 7 years to comply with financial and legal obligations. Account data is retained while your account is active. You may request deletion at any time (subject to legal retention requirements).

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at the store address above or through the contact details on our website.

We use essential cookies to keep your basket and session active. We do not use advertising or tracking cookies without your consent.

We use industry-standard security measures including HTTPS encryption, secure payment processing via Stripe, and access controls on all systems that hold your data.

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our store after changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or how we handle your data, please contact us:

Tariq Halal

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.